Business Analyst

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit* 

JOB TITLE: Business Analyst            

LOCATION:  Bolton                      

HYBRID WORKING: On average 2 days per week – Bolton Office

SALARY: up to £40,000 per annum 

JOB PURPOSE:

The Business Analyst at Outcomes First Group will play a key role in working with all business areas to define key requirements and create process mapping to identify areas of continuous improvement, optimise technology to drive operational efficiency and support a range of transformational projects to deliver continued success and the delivery of high quality services.

They will analyse and understand a business problem or opportunity, undertake research and analysis to become a suitable expert in how a department works, considering the people, organisation, processes, information, data and technology. They will identify solutions with the business to resolve the problem(s) and / or explore the opportunity. The Business Analyst will work closely with IT colleagues to ensure all solution design, procurement and implementation is fit for purpose and supports the strategic aims of the organisation.

KEY STAKEHOLDERS: Senior Leadership Team, IT, Legal and Data, Operations, HR, Finance, Service Managers, End Users, Procurement, External Vendors and Partners, Compliance and Risk, as examples.

KEY RESPONSIBILITIES:

• Requirements Gathering: Work closely with colleagues across the organisation to gather, define, and document business requirements, using a MoSCoW approach to drive prioritisation.

• Business Process Analysis: Draft and analyse current business processes and workflows to identify opportunities for improvement through process changes and technology solutions and create the ‘to be’ vision aligned to strategic objectives.

• Solution Design: Collaborate with technical teams to input to the design of IT solutions that meet business needs and participate in the procurement of any required solutions.

• Stakeholder Communication: Drive effective communication and engagement across the  business ensuring clear communication and understanding of requirements, progress, issues and proposed resolutions.

• Data Analysis: Work collaboratively with Data Analyst colleagues in the collection, analysis, and interpretation of data to align with business requirements and strategic objectives.

• Use Cases: Work with IT colleagues to create Use Cases in support of IT solution procurement and implementation.

• Project Support: Work collaboratively with Project Managers as part of the programme / project team and act as BA leads across various transformation projects.

• Change Management: As part of an ADKAR approach to Change, act as a key advocate of change and help to use the business requirements and other artefacts to help design and implement success business change to drive support and engagement across the organisation.

• Documentation: Prepare clear, comprehensive documentation including business requirements, process maps, use cases, as examples.

• Continuous Improvement: Act as a champion for continuous improvement, working with colleagues across the organisation and in particular Central Operations.

STANDARD RESPONSIBILITIES:

There are a number of standard duties and responsibilities that all employees, irrespective of their role and level of seniority within OFG Group are expected to be familiar with and adhere to:

• Leads, manages, and participates in an annual performance review programme

• Works, always, in accordance with the policies and procedures of the OFG Group and statutory regulations applicable to the Group.

• Observes, always, strict rules of confidentiality appropriate to the post.

• To always comply with the requirements of Health and Safety Regulations to ensure their own wellbeing and that of their colleagues.

• OFG Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all employees to work in accordance with this.

• Ability to work attentively and accurately with data inputting

• Undertakes other duties as assigned.

MEASURES:

• SLA’s

• KPI’s

Why join Outcomes First Group?

About the Group

Outcomes First Group is the leading provider of specialist education in the UK. We exist to give neurodivergent children and young people access to a great education that caters to their specific needs, abilities and aspirations.

There are three brands in our Outcomes First family: Acorn Education, Options Autism and Momenta Connect. Together, we educate, care for and support children, young people, and adults across the UK, empowering them to be happy and make their way in the world.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Our Vision

We believe that with a great education, every neurodivergent pupil can thrive and make their way in the world.

Our Mission

Every day we improve the lives of our pupils, their families, and local communities through a relentless focus on wellbeing and learning.

Our Promise

*We are kind to ourselves and each other‿We work together‿ and we make things happen.*Our Promise sits alongside our Vision and Mission. It describes the sort of people we are and our commitment to how we treat each other, work together, and behave.

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

• Life Assurance

• Pension scheme with options to increase your contributions

• “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks

• Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.

• A wide range of health, wellbeing, and insurance benefits

• 100’s of discount options valid in the UK and abroad

• Electric Car Purchase Scheme

• Critical illness cover

We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS

Equal Opportunities - Equal Opportunities Strategy 

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