1. Whistleblowing


Outcomes First Group operates a whistleblowing process which enables anyone to raise concerns directly with a member of the executive team or via SafeCall.

Safeguarding children, young people and vulnerable adults in your business

If you have concerns, immediately speak to the Designated Safeguarding Lead (DSL) within your school or home.

Write your concerns down and pass them to the DSL. Do not attempt to investigate. Provide support where appropriate.

If you believe that someone is at risk of immediate harm dial 999 and ask for the Police.

Always refer to your service’s own safeguarding procedure.

Speak up – never assume somebody else will

Make sure you know where to access the safeguarding policy and who your Designated Safeguarding Lead is.

The Designated Safeguarding Lead will:

  • Provide support, advice and guidance.
  • Ensure that the designated officer (formerly LADO) is notified of all cases where a professional has behaved in a way that has harmed or may have harmed a child.
  • Ensure that a notification is submitted to an inspectorate if this is required.

If you feel you would like to share information in a confidential way you may also contact Safecall (the Outcomes First Group Whistleblowing Line) 0n 0800 915 1571 or report online at