Receptionist

Full Job Description

How would you like to be paid for five days but only work four*?

Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).

If the trial is a success, we’ll be rolling the 4DWW out across the Group – so there’s never been a more exciting time to join #teamOFG!

Job title:           Receptionist

Location:          Wetheringsett Manor, Suffolk

Salary:              £18,832.35 per annum

Hours:              37.5 hours per week; Monday to Friday 8:15am to 4:00pm

Contract:          Permanent, Term Time only

If you really want to make your mark in a rapidly growing business that is committed to improving the lives of pupils and young people, we have the role for you!

Due to growth in service, we now have a fantastic opportunity for a Receptionist to join Wetheringsett Manor School. If you are looking to join a dedicated team in a challenging and rewarding environment, we would like to hear from you!

About the role

As the Receptionist you will welcome visitors into the school and provide administrative and clerical functions for the school and its staff, ensuring that the services are provided in an efficient, effective and timely way and in compliance with the requirements of the OFG group and the school senior leadership team. 

Wetheringsett Manor is an independent residential school for young people with emotional and behavioural difficulties.  All staff contribute to the provision of a supportive, caring, learning environment.

Essential Skills and Competencies

• Friendly, open and welcoming demeanour, good interpersonal skills and customer service skills. 
• Must be able to manage difficult conversations and demanding service users.
• Must be experienced and accomplished in the use of office software including Word, Excel, Power Point and Outlook.
• Hold a valid driving licence.
• Excellent customer care skills.
• Able to deal with enquiries, correspondence and reports dealing with complex educational and professional issues.
• Good standard of presentation and inter-personal skills – able to act as a reliable and effective first point of contact.
• Sound organisational and planning skills and a flexible approach

About the School

Wetheringsett Manor School is a new independent day SEMH School for up to 42 pupils aged 11-18. Our dedicated team work together to ensure successful outcomes for pupils who often arrive at the school with a troubled view of education and life.

Wetheringsett Manor School has gone through significant refurbishment and is based in Suffolk, East Anglia and opened to pupils in November 2020. The Manor House is in 17 acres of parkland with wooded boundaries and sits on the edge of the village of Wetheringsett. The accommodation also provides several other buildings including a converted stable block, a cottage and two industrial units.

We pride ourselves in steering pupils in the right direction, nurturing aspiration to progress them both academically and socially to encourage them to take pride in their achievements. Socially, we build confidence in our pupils, so they are able to have a greater understanding of the wider community in which they live.

We are part of Acorn Care and Education and can promise you plenty of challenges, and a rich variety of opportunities to develop your career.

We welcome staff who share our commitment to help pupils experience better days and better lives. Through ongoing development and training, we ensure our staff are well prepared for their jobs and given every opportunity to extend their skills.

Why join Acorn Education & Care?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

• Life Assurance
• Pension scheme with options to increase your contributions
• “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks

And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

• A wide range of health, wellbeing, and insurance benefits
• 100’s of discount options valid in the UK and abroad
• Cycle to Work Schemes
• Electric Car Purchase Scheme
• Critical illness cover

And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 

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