Receptionist/Pupil Administrator

Full Job Description

How would you like to get paid for five days, but only work four?

At Outcomes First Group, we believe in better work/life balance — and we’re putting wellbeing first.

That’s why we’re proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay.

Many of our schools have already introduced the 4DWW — and others are preparing to roll it out as soon as they reach full staffing. So whether it’s already in place or just around the corner, now’s the perfect time to join #teamOFG.

Job Title:  Receptionist/Pupil Administrator
Location: Kestrel House School, Crouch End, London N8 9EA
Salary:      £26,775.00 per annum (not pro rata)
Hours:      37.5 hours per week | Monday to Friday | 8:00am – 4:15pm
Contract: Permanent | Term Time plus 3 Weeks
Start:        February 2026
UK applicants only – this role does not offer sponsorship

As part of our continued growth, we now have a fantastic opportunity for a Receptionist/Pupil Administrator to join our close-knit team at Kestrel House School, part of Options Autism.

About the Role

We’re looking for an organised and professional Receptionist/Pupil Administrator to be the first point of contact for our school. You’ll provide essential administrative and reception support, ensuring the smooth running of the school office and creating a welcoming environment for staff, pupils, and visitors.

Key Responsibilities

• Welcome visitors, manage calls, post, and deliveries.
• Provide efficient administrative support to staff and management.
• Coordinate referrals, admissions, assessments, and pupil records.
• Maintain a tidy, professional reception and office environment.
• Ensure compliance with safeguarding, health & safety, and school policies.

What We’re Looking For

• GCSEs in English and Maths (or equivalent).
• Experience in administration, ideally in education or care.
• Strong IT, organisational, and communication skills.
• Professional, approachable, and flexible team player.

About Us

Kestrel House School is a Special Educational Needs (SEN) School. We help educate and support pupils who have complex needs and specialise in the communication and learning challenges associated with Autism.

We want each pupil at Kestrel House School to achieve their own ambitions and to live fulfilling and productive lives. We want you to encourage everyone to achieve their potential and dream big, despite of any challenges you or they may face. This can be achieved by assisting and supporting the class teachers with the agreed learning plans, whilst also being responsible for safeguarding the pupils. This will include making sure they are healthy, safe and as comfortable as possible and assisting with the physical, emotional, educational and personal care needs for each individual.

The site is in London, Haringey Borough within Crouch End area, quite close to central London. The location has the advantage of easy access to public transport, having the over ground station located 5 to 10 min walk away from the school and a 2 bus stops right outside of the school front gates.

For over 19 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

We are really proud to say that in 2025, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the sixth year running.

Why join Options Autism?

We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

• Life Assurance
• Pension scheme with options to increase your contributions
• “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks

And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

• A wide range of health, wellbeing, and insurance benefits
• 100’s of discount options valid in the UK and abroad
• Cycle to Work Schemes
• Electric Car Purchase Scheme
• Critical illness cover
• Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.

We reserve the right to close the vacancy early if we receive a high volume of suitable applications.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit

Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.

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