Education Welfare Officer

Full Job Description

At OFG, we work smarter so you can spend more time doing what makes you happy!

In 2025, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the sixth year running.

Job Title: Education Welfare Officer
Location: School based | Hybrid travel to sites when required
Hours: 30 hours per week  | 4 days per week
Salary: £24,000 per annum (dependent on experience)
Contract: Permanent | Part time, Term time only
UK applicants only | No sponsorship

At Outcomes First Group, we’re reimagining work/life balance. As part of our 4-Day Working Week trial (4DWW), you’ll work fewer hours for the same pay*, in a culture recognised six years running as a ‘Great Place to Work’.

We’re the UK’s largest independent provider of high-quality special needs education, empowering every child to thrive through personalised learning and opportunity

About Us

WPA Education Welfare Services is a specialist division within Momenta, part of the Outcomes First Group (OFG) – the UK’s leading provider of specialist education and care services.

At Outcomes First Group, we believe every child can thrive when given the right environment for success. Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning. Our mission is to unlock that potential through personalised support and opportunity. Our promise is simple: we listen, we work together, and we are accountable to one another to make the remarkable happen.

WPA provides expert Education Welfare and attendance solutions to schools, academies, and local authorities across the UK. Our teams work directly with families and educational settings to ensure children access their education safely, consistently, and with the support they need to succeed.

About the Role

WPA is seeking dedicated Education Welfare Officers (EWOs) to support schools and families across London and the South East. This vital role focuses on improving school attendance, safeguarding children, and helping families overcome barriers to education.

As an EWO, you will work in partnership with schools, parents, pupils and external agencies to identify attendance concerns, implement targeted interventions, and support families in re-establishing positive routines. This is an excellent development opportunity for Teaching Assistants, Pastoral Staff, Behaviour Mentors or Family Support Workers looking to progress into attendance, safeguarding or social care pathways.

Key Responsibilities:

Attendance & Casework

• Manage attendance cases, focusing on persistent absence and early intervention
• Conduct home visits to understand family circumstances
• Develop personalised support and intervention plans
• Advise schools on attendance processes, statutory responsibilities and best practice

Safeguarding & Welfare

• Identify and escalate safeguarding concerns in line with WPA, Momenta, OFG and local procedures
• Contribute to risk assessments and multi-agency meetings
• Maintain accurate, compliant case records and reports

School Partnership & Reporting

• Build strong relationships with Headteachers, SENCOs and attendance leads
• Deliver attendance reviews, action plans and data analysis to SLT
• Produce professional reports for schools, families and Local Authorities

You will represent WPA and Momenta professionally across partner schools, manage your caseload independently, and work flexibly across a range of communities.

Experience, Skills & Qualifications

Essential:

• Experience supporting children, young people or families
• Strong communication and report-writing skills
• Confident IT user (Word, Excel, case systems)
• Understanding of safeguarding and attendance barriers
• Full UK driving licence and access to a car

Desirable:

• Experience in attendance, pastoral, behaviour or family support roles
• Knowledge of attendance legislation and statutory guidance
• Multi-agency, home visiting or mediation experience

Why Join Us?

Outcomes First Group is the UK’s largest independent provider of high-quality special needs education, operating across England, Scotland, and Wales. 

Our divisional brands include Acorn Education, Options Autism, Blenheim Schools, and Momenta Connect.

By joining our central teams, you’ll help shape strategy, provide expert support, and drive continuous improvement across a growing organisation renowned for quality, impact, and innovation. We value collaboration, professionalism, and creativity, offering the opportunity to influence change at scale while staying true to our core values of care, aspiration, and inclusion.

Benefits

• Life Assurance
• Pension scheme with flexible contribution options
• “Your Wellbeing Matters” – mental and physical health support
• Family Growth Support, including enhanced maternity and paternity leave
• Flexible benefits via Vista, including discounts, Cycle to Work, Electric Car Scheme, critical illness cover, and more

We are committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

We are an Equal Opportunities Employer.

We reserve the right to close the vacancy early if a high volume of suitable applications is received. Outcomes First Group is committed to a fair, thorough, and efficient recruitment process in line with Keeping Children Safe in Education. While we aim to keep applicants informed, we do not accept liability for any loss of earnings or costs incurred due to delays or changes in compliance processes. 

All stages are subject to safeguarding checks and statutory requirements, which may affect timescales.