People Advisor

Full Job Description

In 2025, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the sixth year running.

Job Title: People Advisor
Location: Hybrid - Bolton (2 days in office per week) 
Hours: 37.5 hours per week | Monday–Friday | 9am - 5pm
Salary: Up to £32,000 per annum (dependent on experience and qualifications) 
Contract: Permanent | Full Time
UK applicants only | No sponsorship

About us:

Outcomes First Group is the largest independent provider of high-quality special needs education and care in the UK. We deliver research-led, personalised education that helps every child thrive.

Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning. Our mission is to unlock that potential through personalised learning and opportunity, and our promise is simple: we listen, work together, and hold each other accountable to make the remarkable happen.

About the Role

The People Advisor plays a key role within the People Services function, working closely with colleagues to deliver a high-quality, customer-focused service to managers and employees. The role provides expert advice and practical support across a range of people-related matters, ensuring consistency, compliance and professionalism in line with organisational policies and procedures.

This position is responsible for managing employee relations cases, supporting line managers through people processes, and responding to employee enquiries with sensitivity and accuracy.

What You’ll Be Doing

• Monitor and manage short-term and long-term absence, including long-term sickness cases
• Support the People Administration team by advising on escalated or complex issues
• Implement and administer employee policies and procedures consistently
• Contribute to the delivery of a high-performing operational People Service
• Support the Senior People Manager with continuous improvement initiatives aligned to the People Strategy
• Act as a trusted advisor to stakeholders across the organisation, delivering an excellent customer experience
• Provide end-to-end case management of employee relations matter 

Essential experience & skills 

• Experience working on complex ER matters at high volume
• Strong organisational skills with the ability to manage high volumes of casework and meet deadlines
• Proficient in Microsoft Word and Excel; numerate, accurate and efficient
• Flexible, proactive and solution-focused approach
• Strong stakeholder management and relationship-building skills
• Ability to manage sensitive situations that may involve strong emotional responses
• Knowledge of GDPR and confidentiality requirements
• CIPD Certificate in Personnel Practice.

Desirable

• Experience in education or education-adjacent settings.
• Experience enabling non-communications professionals.
• Background in corporate, internal or stakeholder communications.

Why Join Us?

Outcomes First Group is the UK’s largest independent provider of high-quality special needs education, operating across England, Scotland, and Wales. 

Our divisional brands include Acorn Education, Options Autism, Blenheim Schools, and Momenta Connect.

By joining our central teams, you’ll help shape strategy, provide expert support, and drive continuous improvement across a growing organisation renowned for quality, impact, and innovation. We value collaboration, professionalism, and creativity, offering the opportunity to influence change at scale while staying true to our core values of care, aspiration, and inclusion.

Benefits

• Life Assurance
• Pension scheme with flexible contribution options
• “Your Wellbeing Matters” – mental and physical health support
• Family Growth Support, including enhanced maternity and paternity leave
• Flexible benefits via Vista, including discounts, Cycle to Work, Electric Car Scheme, critical illness cover, and more

We are committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

We are an Equal Opportunities Employer.

We reserve the right to close the vacancy early if a high volume of suitable applications is received. Outcomes First Group is committed to a fair, thorough, and efficient recruitment process in line with Keeping Children Safe in Education. While we aim to keep applicants informed, we do not accept liability for any loss of earnings or costs incurred due to delays or changes in compliance processes. All stages are subject to safeguarding checks and statutory requirements, which may affect timescales.